Policy and Procedure Manual

Home Health Agency Policy and Procedure Manual

A comprehensive, customized policy and procedure manual is essential for any home health agency to operate efficiently and maintain regulatory compliance. The policy and procedure manual is the cornerstone of any home health agency, and it’s the first document surveyors review and is critical for regulatory compliance. Investing in a quality manual allows agencies to focus on patient care and worry less about compliance with accreditation and regulatory agencies.

Key Features:

• Customized to meet state regulations and accreditation standards (e.g. CHAP, Joint Commission, ACHC)
• Allows staff to focus on patient care rather than regulatory concerns
• Includes all necessary policies, forms, and documents to operate the agency

Contents:

• Administrative policies
• Human resources policies
• Patient rights and responsibilities
• Clinical documentation requirements
• Safety and infection control procedures
• Quality management processes

Benefits:

• Ensures compliance with state and federal regulations
• Provides clear guidelines for staff
• Streamlines agency operations
• Helps prepare for and pass surveys/audits

Best Practices:

• Keep manual up-to-date with latest regulations
• Make easily accessible to all staff
• Review and update annually
• Use as training tool for new employees